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Home > Guarantee Guarantee Kopeez.com only supplies brand new items. No inferior or used items are available. All watches sold from our website are covered by our warranty and return policies. Fast Service Guarantee We believe in service as well as sales, and our dedicated team will make sure you receive prompt and courteous service. You can reach us via our live online support or direct e-mail request. If for any reason you have to leave a message we guarantee a response within 24 hours!Shipping and Delivery Guarantee With three warehouses we can guarantee the fastest possible delivery time. Your replica watch will be packaged and shipped within 3 working days of receiving your order. We also guarantee your item will be delivered. If for any reason your package is lost or seized we will reship once at our cost!7-Day Replacement/Refund Guarantee If for any reason you are not satisfied with your purchase you can return the product to us for a replacement or refund of the purchase price, no questions asked. We do not pay for return shipping, and charge a $20 restocking fee.Low Price Guarantee We review our competitors' prices on a daily basis to make sure we are always providing the highest quality Kopeez watches at the lowest possible prices. If you find a comparable product advertised at a lower price than ours we will beat the price by 5%!30-Day Price Guarantee If you find the same watch at a lower price within 30 days of your purchase from us, we'll beat their price by 5%.Shipping and Delivery Guarantee With three warehouses we can guarantee the fastest possible delivery time. Your Kopeez watch will be packaged and shipped within 3 working days of receiving your order. We also guarantee your item will be delivered. If for any reason your package is lost or seized we will reship once at our cost!One-Year Warranty All of our products are backed by our One-Year Warranty. If your watch movement stops working, we will repair or replace your item. We do not cover any abnormal wear and tear. |
